Call Centers Experts 

SHAMATA

 
Meeting the Staff

ABOUT

Shamata experts provides consulting services and professional assistance to existing and emerging businesses that need business accompaniment to success,

tips that are worth a lot of money, special connections we have accumulated over the years.

We will provide practical tools to maximize your business and profits.

 
Reaching a Deal

Shamata experts provides you with professional knowledge and extensive experience gained through the establishment, operation and accompaniment to dozens of telemarketing centers of all kinds.

We specialize in customer care centers that initiate outgoing and incoming calls.

Collating Data

Shamata experts are actively involved in the process of establishing a call center from the initial planning stages,

guiding and teaching the science of

"Call center Management" through bringing your unit to a stable, efficient and profitable routine.

istock_team.jpg

Each company is characterized by management solutions that meet its needs and objectives.

Shamata experts believes in the sharing of knowledge, transparency, credibility, common goal and shared success

 
Convention

From making personal

decisions to reaching important milestones,

our job is to guide you on the path of success.

As a professional Management Consultant company,

we guarantee great results.

We are fueled by our commitment to excellence

and  go the extra mile to make sure our clients

are fully satisfied with our work.

Man with Key

The result in one sentence:

"A business that acts as a single unit with goals, routines and targets, long term concepts."

 

WHO IS OUR SERVICE SUITABLE FOR?

A new center that needs guidance, consulting and accompanying to realize its goals and objectives

An existing center that wants to upgrade capabilities, performance and long-term revenue

A non-phone marketing business that wants to increase revenue and profit in a short time

 

OUR CLIENTS

Join us and take the right step to success

שקף לקוחות.png
 

OUR SERVICES


Shamata experts sees great importance in advising and accompanying your business.

We Invests great efforts in nurturing a pool of consultants and mentors.

You can use our professional consultants in a variety of fields:

 
shutterstock_63924766.jpg

INITIAL CONSULTATION PRIOR TO MAKING A DECISION TO OPEN A CALL CENTER

Discussing the Numbers

FEASIBILITY STUDY FOR PROFIT

istock_000002428466small.jpg

 MARKETING MANAGEMENT

Business Meeting

 FINANCIAL CONSULTING

Team Talk

ORGANIZATIONAL CONSULTING

Business Group

HUMAN RESOURCES

Job Interview

RECRUITMENT

Making Notes

CONSTRUCTION OF  WORK PLANS AND BUSINESS PLANS 

home_photo.jpg

 ART OF SALES - FROM THEORY TO PRACTICE GET TRAINING FROM THE BEST INSTRUCTORS

iStock_000010099664Small.jpg

BUILDING WINNING CALL SCRIPTS THAT MAKE THE DIFFERENCE BETWEEN PROFIT AND LOSS

doing work together

PROVIDING COACHING FROM QUALIFIED INSTRUCTORS - FOCUSING ON DOING

Market Analysis

CONSTRUCTION OF CONTROL REPORTS KPI FOR THE ACTIVITY OF THE CENTER 

Similing Team

BUILDING A REWARD SYSTEM FOR REPRESENTATIVES AND MANAGERS

Team Talk

RECRUITING THE RIGHT STAFF IN THE MOST EFFICIENT WAY - BUILDING A RECRUITMENT PROFILE, PERSONAL INTERVIEWS AND EVALUATION CENTERS EXECUTION

Convention

CONSTRUCTION OF A TRAINING SYSTEM ADAPTED TO EACH ACTIVITY AS NEEDED

Meeting

BUILDING AN INITIATION PROGRAM TO TRAIN NEW REPRESENTATIVES EFFECTIVELY AND PROFITABLY

Business Team 2

BUILDING  MANAGEMENT ROUTINES PLAN TO CREATE A UNIFORM AND CONSISTENT ORGANIZATIONAL LANGUAGE

istock0000014009.jpg

CONSTRUCTION OF EMPLOYEE RETENTION PLAN AND CONDUCTING MANAGEMENT TRAINING ON THE SUBJECT

CORE VALUES

Shamata experts customers enjoy professional,

courteous and fair service,

with an emphasis on our core values

 
iStock_000004059412XSmall.jpg

UNCOMPROMISING RELIABILITY

Fotolia_51882353_S.jpg

INTEGRITY

iStock_000001619204XSmall.jpg

COLLABORATION

Giving a Presentation

REAL PROFESSIONALISM

Team High Five

STRIVING FOR EXCELLENCE

Hands In

PARTNERSHIP

Fotolia_49492606_S.jpg

CONTACT US

Have a particular challenge you’re trying to deal with?
Contact us today and see what we can do for you.

Thanks for submitting!