Call Centers Experts 

SHAMATA

 

ABOUT

Shamata experts provides consulting services and professional assistance to existing and emerging businesses that need business accompaniment to success,

tips that are worth a lot of money, special connections we have accumulated over the years.

We will provide practical tools to maximize your business and profits.

 

Shamata experts provides you with professional knowledge and extensive experience gained through the establishment, operation and accompaniment to dozens of telemarketing centers of all kinds.

We specialize in customer care centers that initiate outgoing and incoming calls.

Shamata experts are actively involved in the process of establishing a call center from the initial planning stages,

guiding and teaching the science of

"Call center Management" through bringing your unit to a stable, efficient and profitable routine.

Each company is characterized by management solutions that meet its needs and objectives.

Shamata experts believes in the sharing of knowledge, transparency, credibility, common goal and shared success

 

From making personal

decisions to reaching important milestones,

our job is to guide you on the path of success.

As a professional Management Consultant company,

we guarantee great results.

We are fueled by our commitment to excellence

and  go the extra mile to make sure our clients

are fully satisfied with our work.

The result in one sentence:

"A business that acts as a single unit with goals, routines and targets, long term concepts."

 

WHO IS OUR SERVICE SUITABLE FOR?

A new center that needs guidance, consulting and accompanying to realize its goals and objectives

An existing center that wants to upgrade capabilities, performance and long-term revenue

A non-phone marketing business that wants to increase revenue and profit in a short time

 

OUR CLIENTS

Join us and take the right step to success

 

OUR SERVICES


Shamata experts sees great importance in advising and accompanying your business.

We Invests great efforts in nurturing a pool of consultants and mentors.

You can use our professional consultants in a variety of fields:

 

INITIAL CONSULTATION PRIOR TO MAKING A DECISION TO OPEN A CALL CENTER

FEASIBILITY STUDY FOR PROFIT

 MARKETING MANAGEMENT

 FINANCIAL CONSULTING

ORGANIZATIONAL CONSULTING

HUMAN RESOURCES

RECRUITMENT

CONSTRUCTION OF  WORK PLANS AND BUSINESS PLANS 

 ART OF SALES - FROM THEORY TO PRACTICE GET TRAINING FROM THE BEST INSTRUCTORS

BUILDING WINNING CALL SCRIPTS THAT MAKE THE DIFFERENCE BETWEEN PROFIT AND LOSS

PROVIDING COACHING FROM QUALIFIED INSTRUCTORS - FOCUSING ON DOING

CONSTRUCTION OF CONTROL REPORTS KPI FOR THE ACTIVITY OF THE CENTER 

BUILDING A REWARD SYSTEM FOR REPRESENTATIVES AND MANAGERS

RECRUITING THE RIGHT STAFF IN THE MOST EFFICIENT WAY - BUILDING A RECRUITMENT PROFILE, PERSONAL INTERVIEWS AND EVALUATION CENTERS EXECUTION

CONSTRUCTION OF A TRAINING SYSTEM ADAPTED TO EACH ACTIVITY AS NEEDED

BUILDING AN INITIATION PROGRAM TO TRAIN NEW REPRESENTATIVES EFFECTIVELY AND PROFITABLY

BUILDING  MANAGEMENT ROUTINES PLAN TO CREATE A UNIFORM AND CONSISTENT ORGANIZATIONAL LANGUAGE

CONSTRUCTION OF EMPLOYEE RETENTION PLAN AND CONDUCTING MANAGEMENT TRAINING ON THE SUBJECT

CORE VALUES

Shamata experts customers enjoy professional,

courteous and fair service,

with an emphasis on our core values

 

UNCOMPROMISING RELIABILITY

INTEGRITY

COLLABORATION

REAL PROFESSIONALISM

STRIVING FOR EXCELLENCE

PARTNERSHIP

CONTACT US

Have a particular challenge you’re trying to deal with?
Contact us today and see what we can do for you.

 

Address

Hameorer 21
Givataim
Israel

Contact

Follow

+972-54-7075522

©2017 BY SHAMATA